Introduction

At Moonraker we want you to shop with confidence, whether you’re buying new gear or taking advantage of discounted condition-grades. Below you’ll find exactly what we mean by each category — what you can expect in terms of condition, what to check, and how to make the most of your purchase.

Used Items

These are second-hand products that have been previously owned and used by a customer, often acquired through trade-ins/part-exchanges.

We only purchase equipment that is 'pre-loved', is in good working order and has been well cared for. Every item is cleaned, tested and checked in-house to ensure full functionality.

• What to expect:
• Fully functional, tested and cleaned product
• May show signs of previous use (e.g. small scratches or scuffs)
• Packaging may not be original
• Full details of condition and included accessories are listed in the description
• Supplied with a warranty for added peace of mind
• Why choose Used:

Excellent value for high-quality, well-maintained equipment that performs as expected.

B - Grade Items

B-Grade items are “as good as new” but can’t be sold as brand-new because the have been 'out of the box'. They are ideal for anyone looking for a 'near-new' product at a reduced price. They typically fall into categories such as:

• Former shop-display models
• Previously opened items used for demonstration
• Customer returns (returned within 14 days of purchase)
• Items where packaging is damaged or incomplete but the product itself works fine
• What to expect:
• Functionality: The item works correctly.
• Cosmetic condition: May show signs of display use, minor wear or packaging issues.
• Listing will typically specify: “Like New”, “Display Model”, etc.
• Why choose B - Grade:

If you don’t mind a bit of cosmetic wear or non-perfect packaging, you get fully working 'new' product for less. Ideal if you dont mind that you are not the first person to take the item out of the box.

C - Grade Items

C-Grade products are similar to B-Grade but may have minor cosmetic imperfections, such as small scratches or blemishes caused during manufacturing or handling.

• What to expect:
1. Fully functional and tested product – works “as new”
2. May have small cosmetic marks or scuffs
3. Packaging may show wear or damage
4. Not previously owned – you’ll be the first true owner
5. Full details of any imperfections will be included in the listing
• Why choose C - Grade:

Perfect if you’re budget-conscious, still want a 'as-new' item don’t mind a few small cosmetic flaws while still getting a product that performs like new.

Why We Offer These Condition Grades

At Moonraker, we recognise that great radio and communications equipment doesn’t always need to be brand-new to deliver serious value. By offering a range of condition grades, we can:

• Give you access to top-tier gear at reduced price points
• Minimise waste and encourage reuse
• Offer flexibility depending on your budget and needs
• Clear items from our inventory that are fully operational but not top-condition

Final Tips Before You Buy

• Always check the condition description—it’s item-specific.
• Look at any photos provided.
• Confirm what accessories are included (power leads, mic, speaker, antennas etc.)
• Understand our warranty and returns policy for each itema - some items may have different terms).
• If you have any questions about specific item condition, please contact us—we’re happy to clarify.

We hope this helps you shop with confidence at Moonraker. Whatever your budget and your requirement, our condition-graded selection gives you options — and great value. Thanks for choosing us for your radio and communications needs!

For more information please visit our online store or alternatively contact us and our team will be happy to assist you!